Bookings Open Today · 9:30am–6:00pm
Clear Your Ears in 15 Minutes Today
Clear Your Ears in 15 Minutes Today
Clear Your Ears Today in 15 Minutes
Safe, gentle microsuction at Westbury Pharmacy — no water, no syringing, no GP referral. Same-week appointments for Stoke-on-Trent, Kidsgrove, Stone, Leek and everywhere within 15 miles. Most people hear clearly again before they leave.
Safe, gentle microsuction at Westbury Pharmacy — no water, no syringing, no GP referral. Same-week appointments for Stoke-on-Trent, Kidsgrove, Stone, Leek and everywhere within 15 miles. Most people hear clearly again before they leave.
Safe, gentle microsuction at Westbury Pharmacy — no water, no syringing, no GP referral. Same-week appointments for Stoke-on-Trent, Kidsgrove, Stone, Leek and everywhere within 15 miles. Most people hear clearly again before they leave.
Visit us
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
4.8 Stars on
About Stoke Clinic | GPhC 1036955
Your local ear clinic, inside Westbury Pharmacy
Your local ear clinic, inside Westbury Pharmacy
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
Blocked ears are miserable, and GP practices rarely syringe any more. Stoke Clinic offers microsuction — the method used in hospital ENT departments — right here at Westbury Pharmacy, a GPhC-registered community pharmacy. No referral, no waiting list, and both ears checked in one visit.
Blocked ears are miserable, and GP practices rarely syringe any more. Stoke Clinic offers microsuction — the method used in hospital ENT departments — right here at Westbury Pharmacy, a GPhC-registered community pharmacy. No referral, no waiting list, and both ears checked in one visit.
Verify on GPhC register
Your pharmacist
The pharmacist you'll actually see
The pharmacist you'll actually see
No rotating locums, no call centre. Your ears are examined and treated by Westbury Pharmacy's superintendent pharmacist — trained in microsuction, and still here if you need a follow-up.
No rotating locums, no call centre. Your ears are examined and treated by Westbury Pharmacy's superintendent pharmacist — trained in microsuction, and still here if you need a follow-up.
Meet your Pharmacist
Mohammed Waqas
Mohammed Waqas
Superintendent Pharmacist · GPhC reg. 2075183 · 16 years in practice
Mohammed has spent 16 years helping patients across Staffordshire and carries out every ear microsuction appointment personally. He'll examine both ears under magnification first — and if there's no wax to remove, he'll tell you, explain what's actually going on, and won't charge you for a procedure you don't need.
Mohammed has spent 16 years helping patients across Staffordshire and carries out every ear microsuction appointment personally. He'll examine both ears under magnification first — and if there's no wax to remove, he'll tell you, explain what's actually going on, and won't charge you for a procedure you don't need.
Travel Health
Ear Wax Removal
Blood Testing
Verify on GPhC register
Westbury Pharmacy
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
1036955
01782 712160
Mon–Thu 9:30am–6:00pm
Fri 9:30am–12:00pm and 2:30pm–6:00pm
Sat 9:30am–1:00pm.
Mon–Thu 9:30am–6:00pm
Fri 9:30am–12:00pm and 2:30pm–6:00pm
Sat 9:30am–1:00pm.
16
years of pharmacist experience behind every appointment
years of pharmacist experience behind every appointment
4.8★
average Google rating from local patients
average Google rating from local patients
6 days
open a week, including Saturday mornings
open a week, including Saturday mornings
30 mi
patients welcome from across Stoke-on-Trent, Staffordshire and south Cheshire
patients welcome from across Stoke-on-Trent, Staffordshire and south Cheshire
How it works
From blocked to clear in three simple steps
From blocked to clear in three simple steps
01
Book
Pick a time that suits you — online in under a minute, or over the phone. If your wax is hard or you've had trouble before, use olive oil drops for 3–5 days beforehand; it makes removal quicker and more comfortable.
Pick a time that suits you — online in under a minute, or over the phone. If your wax is hard or you've had trouble before, use olive oil drops for 3–5 days beforehand; it makes removal quicker and more comfortable.
Book online 24/7
Or call 01782 712160
Both ears, one visit
02
Examine
Your pharmacist checks both ears under magnification and talks you through what they can see. If it's wax, we go straight to removal. If it isn't — an infection, say, or fluid behind the eardrum — you'll get honest advice on what to do next instead.
Your pharmacist checks both ears under magnification and talks you through what they can see. If it's wax, we go straight to removal. If it isn't — an infection, say, or fluid behind the eardrum — you'll get honest advice on what to do next instead.
Pharmacist-led
Checked under magnification
No GP referral needed
03
Cleared, same visit
Using a microscope and a fine, gentle suction tube, the wax is lifted out — no water, no pressure, and nothing pushed further in. Most appointments take 15–30 minutes and you'll leave with aftercare advice and tips to stop it building up again.
Using a microscope and a fine, gentle suction tube, the wax is lifted out — no water, no pressure, and nothing pushed further in. Most appointments take 15–30 minutes and you'll leave with aftercare advice and tips to stop it building up again.
No water or syringing
Usually 15–30 minutes
Aftercare advice
Simple, transparent pricing
Clear treatment fees, no surprises
Your assessment is always the first step — and its fee is refunded when you go ahead with microsuction treatment.
£25 — fully refundable
Ear health assessment
A careful check of both ears before treatment. The assessment fee is refunded when you proceed with microsuction.
£25
assessment fee
Book an assessment
Microsuction
One ear
Gentle, water-free wax removal for one ear using microsuction.
£45
Book one ear
Microsuction
Two ears
Complete microsuction treatment for both ears in the same appointment.
testimonials
Real reviews from real patients.
Real reviews from real patients.
Don’t just take our word for it — here’s what people from around Newcastle-under-Lyme and Stoke-on-Trent say about their care with us.
Don’t just take our word for it — here’s what people from around Newcastle-under-Lyme and Stoke-on-Trent say about their care with us.
4.8 Stars on
Friendly, efficient, knowledgeable and empathetic. The pharmacist takes his time with customers and treats everyone as individuals. Excellent pharmacy — would recommend!
Victoria Scott
6 reviews
I’ve been to Westbury Pharmacy for some years — 36 years, in fact. I find the staff amazing: they always go out of their way to help, are always smiling, and nothing is ever too much trouble.
Sheree Hughes
9 reviews
I have been a customer of this pharmacy for some time. I have always found the staff pleasant and helpful. The pharmacist in particular has been extremely helpful, providing me with support and information.
Barbara Brooks
5 reviews
My family’s go-to pharmacy. All the staff are super friendly and helpful, and always have time to answer any questions.
Emily Llewellyn
2 reviews
Friendly, efficient, knowledgeable and empathetic. The pharmacist takes his time with customers and treats everyone as individuals. Excellent pharmacy — would recommend!
Victoria Scott
6 reviews
My family’s go-to pharmacy. All the staff are super friendly and helpful, and always have time to answer any questions.
Emily Llewellyn
2 reviews
I have been a customer of this pharmacy for some time. I have always found the staff pleasant and helpful. The pharmacist in particular has been extremely helpful, providing me with support and information.
Barbara Brooks
5 reviews
I’ve been to Westbury Pharmacy for some years — 36 years, in fact. I find the staff amazing: they always go out of their way to help, are always smiling, and nothing is ever too much trouble.
Sheree Hughes
9 reviews
Friendly, efficient, knowledgeable and empathetic. The pharmacist takes his time with customers and treats everyone as individuals. Excellent pharmacy — would recommend!
Victoria Scott
6 reviews
I have been a customer of this pharmacy for some time. I have always found the staff pleasant and helpful. The pharmacist in particular has been extremely helpful, providing me with support and information.
Barbara Brooks
5 reviews
My family’s go-to pharmacy. All the staff are super friendly and helpful, and always have time to answer any questions.
Emily Llewellyn
2 reviews
I’ve been to Westbury Pharmacy for some years — 36 years, in fact. I find the staff amazing: they always go out of their way to help, are always smiling, and nothing is ever too much trouble.
Sheree Hughes
9 reviews
FAQ
Frequently asked questions
Frequently asked questions
Everything you need to know before booking ear wax removal. Can't find your answer? Call us — a pharmacist, not a call centre, picks up.
Everything you need to know before booking ear wax removal. Can't find your answer? Call us — a pharmacist, not a call centre, picks up.
01782712160
Is microsuction safe? Does it hurt?
Microsuction is the method used in hospital ENT clinics and is generally considered the safest way to remove ear wax — nothing is pushed further in and no water is used, so it's suitable even if you've had a perforated eardrum or grommets. It isn't painful; most people describe it as a strange tickling or a loud noise, and it's over in a few minutes per ear.
Is microsuction safe? Does it hurt?
Microsuction is the method used in hospital ENT clinics and is generally considered the safest way to remove ear wax — nothing is pushed further in and no water is used, so it's suitable even if you've had a perforated eardrum or grommets. It isn't painful; most people describe it as a strange tickling or a loud noise, and it's over in a few minutes per ear.
Is microsuction safe? Does it hurt?
Microsuction is the method used in hospital ENT clinics and is generally considered the safest way to remove ear wax — nothing is pushed further in and no water is used, so it's suitable even if you've had a perforated eardrum or grommets. It isn't painful; most people describe it as a strange tickling or a loud noise, and it's over in a few minutes per ear.
Do I need to use drops before my appointment?
Do I need to use drops before my appointment?
Do I need to use drops before my appointment?
What if you look and there's no wax?
What if you look and there's no wax?
What if you look and there's no wax?
Do I need a GP referral, and where are you?
Do I need a GP referral, and where are you?
Do I need a GP referral, and where are you?
Book online
Book your ear wax removal
Book your ear wax removal
Pick a date and time that suits you — examination and microsuction in one visit at Westbury Pharmacy, Newcastle-under-Lyme. Prefer to talk it through first? Call us.
Pick a date and time that suits you — examination and microsuction in one visit at Westbury Pharmacy, Newcastle-under-Lyme. Prefer to talk it through first? Call us.
Ear microsuction booking
Book your ear microsuction appointment.
To help soften the wax, use olive oil drops for 4 days before your appointment, unless a clinician has advised you not to.
Westbury Pharmacy
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
Mon–Thu 9:30am–6:00pm
Fri 9:30am–12:00pm · 2:30–6:00pm
Sat 9:30am–1:00pm · Sun closed
GPhC number:
Before your appointment
Use olive oil drops for 4 days beforehand, unless advised not to.
Do not use drops if you have a perforated eardrum or ear tubes; contact us if you’re unsure.
Tell us about any previous ear surgery or relevant ear conditions.
Bookings open
Mon–Sat · from 9:30am
Ear Microsuction Consultation
Select a date and time · 30 min
Loading availability…
Ear microsuction booking
Book your ear microsuction appointment.
To help soften the wax, use olive oil drops for 4 days before your appointment, unless a clinician has advised you not to.
Westbury Pharmacy
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
Mon–Thu 9:30am–6:00pm
Fri 9:30am–12:00pm · 2:30–6:00pm
Sat 9:30am–1:00pm · Sun closed
GPhC number:
Before your appointment
Use olive oil drops for 4 days beforehand, unless advised not to.
Do not use drops if you have a perforated eardrum or ear tubes; contact us if you’re unsure.
Tell us about any previous ear surgery or relevant ear conditions.
Bookings open
Mon–Sat · from 9:30am
Ear Microsuction Consultation
Select a date and time · 30 min
Loading availability…
Ear microsuction booking
Book your ear microsuction appointment.
To help soften the wax, use olive oil drops for 4 days before your appointment, unless a clinician has advised you not to.
Westbury Pharmacy
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
Mon–Thu 9:30am–6:00pm
Fri 9:30am–12:00pm · 2:30–6:00pm
Sat 9:30am–1:00pm · Sun closed
GPhC number:
Before your appointment
Use olive oil drops for 4 days beforehand, unless advised not to.
Do not use drops if you have a perforated eardrum or ear tubes; contact us if you’re unsure.
Tell us about any previous ear surgery or relevant ear conditions.
Bookings open
Mon–Sat · from 9:30am
Ear Microsuction Consultation
Select a date and time · 30 min
Loading availability…
Other Services
More ways we can help you and your family
More ways we can help you and your family
Ear care is what brings most people through the door, but the same pharmacist-led service covers travel vaccinations and private blood tests — no GP referral, same convenient location, and a clear price before anything is done.
Ear care is what brings most people through the door, but the same pharmacist-led service covers travel vaccinations and private blood tests — no GP referral, same convenient location, and a clear price before anything is done.
Travel Health
Destination-specific vaccinations and antimalarials, with a full travel risk assessment from our pharmacist.
Guidance based on NaTHNaC destination recommendations
Same-week appointments for last-minute trips
Family bookings welcome
Priced per vaccine
Full quote before you book
Travel Health
Destination-specific vaccinations and antimalarials, with a full travel risk assessment from our pharmacist.
Guidance based on NaTHNaC destination recommendations
Same-week appointments for last-minute trips
Family bookings welcome
Priced per vaccine
Full quote before you book
Travel Health
Destination-specific vaccinations and antimalarials, with a full travel risk assessment from our pharmacist.
Guidance based on NaTHNaC destination recommendations
Same-week appointments for last-minute trips
Family bookings welcome
Priced per vaccine
Full quote before you book
Weight Loss
Pharmacist-led, face to face weight loss consultations
No GP referral needed
Results explained in plain English
Convenient local appointments
From £99
4-weekly in-person appointments
Weight Loss
Pharmacist-led, face to face weight loss consultations
No GP referral needed
Results explained in plain English
Convenient local appointments
From £99
4-weekly in-person appointments
Weight Loss
Pharmacist-led, face to face weight loss consultations
No GP referral needed
Results explained in plain English
Convenient local appointments
From £99
4-weekly in-person appointments
Staffordshire Clinic
Westbury Pharmacy
Pharmacist-led travel vaccinations, ear microsuction and weight management for Newcastle-under-Lyme, Stoke-on-Trent and surrounding areas.
Superintendent Pharmacist
GPhC pharmacy 1036955 · Trading entity: Sapphire Healthcare Solutions Ltd
Westbury Pharmacy
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
1036955
01782 712160
Hours
Monday
9am–6:30pm
Tuesday
9am–6:30pm
Wednesday
9am–6:30pm
Thursday
9am–6pm
Friday
9am–6:30pm
Saturday
9am–13:00pm
Sunday
Closed
Staffordshire Clinic
Westbury Pharmacy
Pharmacist-led travel vaccinations, ear microsuction and weight management for Newcastle-under-Lyme, Stoke-on-Trent and surrounding areas.
Superintendent Pharmacist
GPhC pharmacy 1036955 · Trading entity: Sapphire Healthcare Solutions Ltd
Westbury Pharmacy
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
1036955
01782 712160
Hours
Monday
9am–6:30pm
Tuesday
9am–6:30pm
Wednesday
9am–6:30pm
Thursday
9am–6pm
Friday
9am–6:30pm
Saturday
9am–13:00pm
Sunday
Closed
Staffordshire Clinic
Westbury Pharmacy
Pharmacist-led travel vaccinations, ear microsuction and weight management for Newcastle-under-Lyme, Stoke-on-Trent and surrounding areas.
Superintendent Pharmacist
GPhC pharmacy 1036955 · Trading entity: Sapphire Healthcare Solutions Ltd
Westbury Pharmacy
7 Westbury Centre, Newcastle-under-Lyme, Staffordshire, ST5 4LY
1036955
01782 712160
Hours
Monday
9am–6:30pm
Tuesday
9am–6:30pm
Wednesday
9am–6:30pm
Thursday
9am–6pm
Friday
9am–6:30pm
Saturday
9am–13:00pm
Sunday
Closed